Shipping and packaging

Shipping Information:

  • Stock Items: We understand the excitement of receiving your order promptly. That's why we ensure that shipping for stock items begins within just 1-2 business days from the time you place your order.

  • Preorder Items: For those eagerly anticipating upcoming releases, shipping for preorder items kicks off as soon as the item's official release date arrives. Please note that the release date is determined by the record label, and while we're committed to providing you with the latest updates, any delays or cancellations beyond our control are regretfully not our responsibility.
    In case your order includes both stock and preorder items, worry not! We consolidate your order and ship it out to you once all your desired items are available, ensuring you receive them together.

  • Order Processing: As soon as your order is received, our team springs into action. Your items will be carefully processed, expertly packaged, and made ready for delivery at the earliest opportunity. To keep you in the loop, you'll receive an initial confirmation email right after you place your order. This email will mark the status as "Processing," assuring you that your request is well in hand.

  • Package Dispatch: Once your order is prepped for its journey to you, we'll send you a second email notification. This one will announce the exciting news that your package is officially "Dispatched" and on its way to you. These notifications are more than just emails – they're your backstage passes to stay updated on your order's progress.

  • Tracking Every Step: To give you peace of mind, all our shipping methods come with tracking. You can follow your package's journey from our doorstep to yours, ensuring you're always in the loop.

  • Speedy Shipping: We believe in swift action. That's why every order is set to be shipped within 24-48 hours (that's 1-2 business days for those keeping track). We're all about delivering not just products, but experiences, and we know your time matters.

  • Global Reach, Different Times: For international orders, transit times vary depending on your destination. On average, European destinations can expect delivery within 5-9 days, while the United States and United Kingdom usually see their packages in 7-15 days. It's all about getting those tunes to you, no matter where you are.

  • Customs Consideration: While we're dedicated to the smooth transit of your order, please be aware that Customs charges may apply depending on your country's regulations. Unfortunately, these charges are beyond our control and are your responsibility. We recommend checking your country's policies before placing an order.

Our goal is to provide you with a musical experience that doesn't miss a beat. If you have any questions or need assistance, don't hesitate to reach out to our friendly support team. Your satisfaction is what keeps us grooving!