Returns / Cancel Order
In case of receiving a wrong item shipping and handling charges are refundable. We credit or refund shipping costs only if the return is a result of our error. If you receive a product and is damaged you should contact us email@example.com as soon as possible and your product issue will be investigated. Underzero Records is not rensponsible for defective playback / errors and the sound quality of the products it sells. Most of our products are sealed, hand packaged and examined before they are shipped to the buyer.
Buyer has the right to cancel a completed order. The buyer should cancel an order before has been shipped. If the order has been shipped can not be canceled.